COLD AND FLU POLICY
If clients are suffering from respiratory infections or contagious illnesses, please reschedule your appointment to a later date. If you arrive for appointment and it is found you are sick your appointment will be rescheduled. Risk of infection to other clients and therapist is high your consideration is appreciated. Thank you.
* CORONA VIRUS- due to the Corona virus the cold and flu policy will be strictly enforced. Additionally if you have recently travelled overseas or have been in close contact with anyone else who has, I request that you defer you appointment until at least 14 days from when you disembarked from your flight/cruise/contact. This is for the safety of all my clients, myself and my family. Thank you for your understanding.
Lateness Policy
We request that you arrive early for your appointment. In order for us to uphold our professional standards of being on time, we regret that we cannot give you additional time if you arrive late for your appointment. If for any reason WE are late starting your appointment you will receive the full scheduled time.
Cancellation Policy
Our time together is important, unless there is an emergency, it is requested that you cancel your appointment a minimum of 4 hours in advance or you will be asked to pay the missed appointment fee in full.
With Covid 19 now well and truly amongst our communities I understand you may need to cancel your appointment at short notice, - I'd certainly rather you isolate than bring your little infection into the clinic ! It would be helpful however if you could think of your treatment like a concert ticket. If you can't get to a show, you'd normally try to find someone else to take up your spot. If you could try and give this a go it would be very helpful, I can keep doing what I do best and not end up with major holes in my working week. If you can't find someone to take your place just text and let me know you need to cancel. If you do find someone to take your appointment send me a text and let me know that you are sick but (name of person) will be taking your spot instead. Your help would be greatly appreciated.
We request that you arrive early for your appointment. In order for us to uphold our professional standards of being on time, we regret that we cannot give you additional time if you arrive late for your appointment. If for any reason WE are late starting your appointment you will receive the full scheduled time.
Cancellation Policy
Our time together is important, unless there is an emergency, it is requested that you cancel your appointment a minimum of 4 hours in advance or you will be asked to pay the missed appointment fee in full.
With Covid 19 now well and truly amongst our communities I understand you may need to cancel your appointment at short notice, - I'd certainly rather you isolate than bring your little infection into the clinic ! It would be helpful however if you could think of your treatment like a concert ticket. If you can't get to a show, you'd normally try to find someone else to take up your spot. If you could try and give this a go it would be very helpful, I can keep doing what I do best and not end up with major holes in my working week. If you can't find someone to take your place just text and let me know you need to cancel. If you do find someone to take your appointment send me a text and let me know that you are sick but (name of person) will be taking your spot instead. Your help would be greatly appreciated.
